Analysis: Developing Effective Frontline Managers
How important are your hourly workers? It’s often said that employees don’t quit companies, they quit managers. Although there’s often a lot of truth in that statement, just pointing a finger of blame is not helpful. Dig a little deeper and you’ll find that there are specific things that managers do — or don’t do — to create employee dissatisfaction.
Give your frontline managers the tools, training, and latitude they need to hold on to your best hourly workers.
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